Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is confirmed. Once your order is shipped, you will receive a confirmation email with tracking details.

Shipping Time

Estimated delivery time is 7–14 business days, depending on your location and local carrier conditions.

Please note that delivery times may vary due to factors such as:

  • Customs processing

  • Weather conditions

  • Carrier delays

  • High seasonal demand

Shipping Costs

Shipping costs are calculated at checkout or may be offered as free shipping during promotional periods.

Order Tracking

Yes — all orders include tracking.

Once your order ships, you will receive an email with a tracking number so you can monitor your package in real time.

If you do not receive tracking information within 5 business days, please contact our support team.

Incorrect Address

Please ensure your shipping address is correct at checkout. AQUVO is not responsible for orders shipped to incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will assist you in resolving the issue with the carrier.

Contact Us

For shipping questions, please contact:
Email: aquvoteam@gmail.com